Effective Date: 3rd September 2024
Welcome to Paymate Global. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
Company: Refers to Paymate Global.
Service: Refers to the services provided by Paymate Global, including but not limited to money transfers, payment processing, and related financial services.
User, You, & Your: Refer to the individual or entity accessing or using our Service.
Application: refers to our App at PayMate Global.
By using our Service, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
To use certain features of our Service, you may need to create an account. You agree to:
Provide accurate, current, and complete information during registration.
Maintain the confidentiality of your account credentials.
Immediately notify us of any unauthorized use of your account.
You agree to use the Service for lawful purposes only and not to:
Engage in any fraudulent or illegal activities.
Attempt to interfere with the Service’s functionality
Use the Service to transfer money for illegal activities.
You agree to pay any applicable fees for the use of our Service as detailed on our Website and App. We reserve the right to change our fees at any time, with notice provided to users.
Transfer Limits: We may impose limits on the amount of money you can transfer or receive.
Transaction Processing: We will process your transactions promptly but are not responsible for delays caused by third parties.
Refunds: Refunds are subject to our refund policy, which is available in our App.
You agree to:
Provide accurate information for transactions.
Comply with all applicable laws and regulations in your use of the Service.
Indemnify and hold the Company harmless from any claims arising from your use of the Service.
All content on the App, including logos, text, graphics, and software, is the property of Paymate Global or its licensors and is protected by intellectual property laws. You may not use this content without our prior written consent.
To the maximum extent permitted by law, Paymate Global shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in Tanzania. You agree to waive any right to a trial by jury or to participate in a class action lawsuit.
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a breach of these Terms.
We may update these Terms from time to time. Any changes will be posted on our Website and App, and your continued use of the Service constitutes acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of Tanzania, without regard to its conflict of law principles.
If you have any questions or concerns about these terms and conditions, please contact us at:
Paymate Global
Email: support@paymateglobal.com
Phone: +255622420990
Address: Dar Es Salaam, District ILALA CBD, Ward Gerezani, Postal code 11107, Lindi Street, Plot number 6, Block number 5, House number 82.